Exhale Spa

Love love love Exhale! I’ve been a member for years. They have a variety of fitness classes and their instructors are the best in Miami! Pauline is amazing- she makes challenging workouts fun! Front desk staff are super helpful, massages and facials are spectacular. I’ve tried every major spa in Miami, and have found my happy place :-)

I got a pedicure here. There were 2 price options and I opted for the cheaper. My technician was very nice and polite - we had good conversation. Exhale also provides yoga and workout options. There is a relaxation room and sauna available the day of your service. I didn't have a chance to get a pedi done before I left so I liked that this was located in the hotel and available to me.

Unfortunately I will never be able to recommend this place despite the spa locker room amenities. I would not trust management if anything were to go awry and would look elsewhere for any services desired. I took a barre class with instructor Jennifer Fain long ago and during class she forcibly propped up my foot when already seeing I could not go further and caused a grade 2 ankle sprain. I could literally not walk the rest of my trip let alone the next several months. When management was informed they passed me off, took no responsibility, and vaguely said it was “handled” but refused to specify over email. The best they offered was a comped class and 25% off acupuncture despite being responsible for a medical injury with long term complications. Stay away.

Very friendly front desk staff, warm and inviting, very bubbly. After checking in, was shown the locker room area in 2 min and wasn’t offered any tea or water, was told it was in the next room. Any hotel charging over $200 for a basic massage, I never had received such mediocre service. When my therapist came to greet me , very nice women but continued to try and sell me a more expensive package , told me for what I needed this medium pressured massage wasn’t going to do anything. When explaining I normally have medium pressure (don’t want a super deep tissue) this should be fine , she was very persistent on this won’t be a good massage for what I needed. The massage started and a very light massage (not even medium at all) was given. I go monthly to get massages done with a medium pressure, never deep. It’s sad since I declined the more expensive package, knowing she gets 20% Gratuity regardless of the service, she proceeded to make sure to give a very poor massage. I received the massage yesterday and still feel as if I never got a massage. We have come to Lowes for years in the past and never had issues. Spoke so highly of this hotel. Wish I took my money elsewhere.

My Exhale South Beach was fantastic. Aerobic Barre and yoga classes were exceptional. By far, the bright spot was Mimi at the desk. Bubbly, helpful, knowledgeable, professional, and the biggest smile and CAN DO attitude. She is the real deal. Exhale, you need to keep her. I’ll be back to see Mimi…oh, and the spa too. Thanks for a wonderful experience, Mimi. Janet Apple

Let’s talk about this. I’ve been to many high ends spas with my husband and I was very surprised how the exhale did not meet the standard I expected it to meet. Front desk- was exceptional. the customer service and attitude of the staff was on point. For a spa of this caliber I expected polished uniforms instead of street clothes but no big deal. They were wonderful 🙂 Couples massage- was pricy but I expected 10/10 for that price ($500 to be exact) my therapist had very little communication, his arms had been shaved and his arm hairs SHARP! Imagine the majority of your massage using his forearms with razor sharp arm hair. He also kept kicking the chair around over and over which startled me many times during my massage! His hands were also cold, I expected the oil to be warm. I have to say the therapist my husband had was a completely different experience. She was wonderful Bathrooms and locker rooms- clean well maintained overall great. Both steam rooms were broken in the locker rooms. Co-Ed steam room- we really enjoyed this but I do wish they had some cold therapy close by, we went back to the bathrooms for cold showers and back into the steam room. They had sinks and 1 wooden spoon- but the handles to the sinks were BROKEN whyy?! We had to use to spoon to access the water in order to steam. Lastly there was a lady with her cellphone on speaker arguing with someone about her car warranty. Staff which walked by many times should have asked her to shut it down! It was hard to submit this review because the staff overall was great and we were really looking forward to this spa day but unfortunately this location needs a lot of work!!! And for the amount of money we paid the experience was not at the caliber it should have been.

I have been a member at the brickell location in Miami for three months and each time my massages are awful. The first time the guy rubbed his prickley arm here on my and it was scratchy and painful. My most recent massage was cut fifteen minutes short !! Mind you these massages are over $200 and require a mandatory tip of $40. I have an hour massage included with my spa membership and it was cut short to around fifteen minutes. I immediately complained to front desk right after and spoke to Dana who gave me the manager Presleys email. I have written her 3 emails, given two notes for her to the front desk and have called multiple times to speak to her and have gotten no response. It has been two weeks. Absolutely terrible do not go here

Love love love Exhale! I’ve been a member for years. They have a variety of fitness classes and their instructors are the best in Miami! Pauline is amazing- she makes challenging workouts fun! Front desk staff are super helpful, massages and facials are spectacular. I’ve tried every major spa in Miami, and have found my happy place :-)